Shipping policy

Thank you for shopping at The Choice Mart. We are committed to delivering your orders across Pakistan with reliability and transparency.

1. Free Cash on Delivery (COD)

We offer Free Cash on Delivery across all eligible locations in Pakistan.

  • No additional shipping charges – you pay only for the products you order.

  • Payment is made in cash when the order arrives at your doorstep.

  • This service is available nationwide.

2. Delivery Timeframes

  • Order Processing: 1–2 business days (excluding Sundays and public holidays).

  • Delivery Time: 3–7 business days after processing, depending on your location.

    • Major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, etc.): 2–4 business days.

    • Other cities & remote areas: 5–7 business days.

Note: Delivery may occasionally take longer due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.

3. Order Confirmation & Tracking

  • After placing your order, you will receive a confirmation call or message from our support team.

  • Once shipped, a tracking number will be shared (where available) so you can monitor your order's status.

4. Non-Delivery Areas

We deliver to almost all cities and towns across Pakistan. For very remote or non-serviceable areas, our courier partner may contact you to arrange pickup from the nearest accessible location. If delivery is not possible, the order will be canceled with prior notice.

5. Failed Delivery Attempts

If delivery fails due to:

  • Wrong or incomplete address,

  • No one available to receive the order after multiple attempts,

  • Refusal to accept the order at delivery,

the package will be returned to us. Re-shipping will require additional charges.

6. Order Cancellation

You may cancel your order before it is shipped. To cancel, contact us immediately via phone or email. Once dispatched, orders cannot be canceled and must be refused at the time of delivery.

7. Contact Information

For any shipping-related questions or delivery status updates, please contact:

Store Name: The Choice Mart
Phone: 03445955097
Email: mahboob.nsit@gmail.com